TERMS OF SERVICE

1. Introduction


Welcome to our tarot reading services website ("taro-hera.com"). These Terms and Conditions ("Terms") govern your access to and use of the Website and the tarot reading services provided through it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.


In these Terms, "we," "us," and "our" refer to the Website operator, and "you" and "your" refer to you, the user of the Website.



2. Service Description


2.1 Tarot Reading Services


  • Consultation: A personalized tarot reading for any life area (love, career, personal growth, family, destiny).
  • Past and Future Analysis: Exploration of karmic connections and past lessons, with insights into future guidance.
  • General Analysis: A comprehensive reading covering love, career, finances, and health.
  • Energy Field Work: Clearing and balancing the energy field, followed by a consultation.
  • Practice on Working with Energy Channels: Spiritual practices to realign with positive intentions.
  • Training: A guided process to help you discover your true self through interactive exercises.
  • Complex Work: A holistic multi-session program combining tarot reading, energy clearing, and mindfulness practices.

2.2 Service Delivery Process


2.2.1 Payment:


  • The customer makes a payment on our Website.
  • The Company confirms the payment via the email address provided at checkout within 1 working day.

2.2.2 Scheduling:


  • The Company’s manager offers available time slots and platforms for the session.
  • Sessions are normally conducted via Zoom but may be arranged on other platforms upon request.
  • Available time slots are within 2 working days from the payment date.
  • Upon request, a session can be scheduled within 10 working days.

2.2.3 Confirmation:


  • The customer selects a suitable time slot.
  • The manager confirms the selected time and sends a meeting link.

2.2.4 Service Execution:


  • The session is conducted online via video call.
  • The duration of each service is as follows:
    • Consultation: 30 minutes
    • Past and Future Analysis: 45 minutes
    • General Analysis: 60 minutes
    • Energy Field Work: 40 minutes
    • Practice on Working with Energy Channels: 50 minutes
    • Training: 90 minutes
    • Complex Work: 3 sessions of 60 minutes each

If the customer is unable to attend the scheduled session, they must inform the Company at least 24 hours in advance to reschedule.


2.3 Entertainment Purposes Only


All tarot readings provided through our Website are for entertainment purposes only. The information provided is not intended to replace professional advice of any kind. Tarot readings should not be used as a substitute for legal, medical, financial, or psychiatric advice.



3. User Eligibility


3.1 Age Restrictions


Our Service is intended for adults ages 18 years and above. We do not knowingly collect personally identifiable information from children. If you are a parent or legal guardian and think your child under 13 has given us information, please email or write to us at the address listed at the end of this Privacy Policy. Please mark your inquiries “COPPA Information Request.”


3.2 Capacity


You must have the legal capacity to enter into a binding agreement. By using our Website, you confirm that you are not prohibited from receiving or using our services under the laws of your jurisdiction.



4. Payment Terms


4.1 Pricing


All prices for our services are listed on the Website in the applicable currency. We reserve the right to change our prices at any time without notice.


4.2 Payment Methods


We accept various payment methods as indicated on our Website. All payments are processed through secure third-party payment processors. We do not store your complete payment information.


4.3 Refund Policy


Due to the nature of our services, all sales are final unless otherwise specified for a particular service. Refunds may be issued at our sole discretion in exceptional circumstances:

  • Technical issues preventing service delivery.
  • Inaccurate or incomplete readings.
  • Miscommunication or scheduling errors.
For refunds, you can contact us through our contacts.


4.4 Cancellation Policy


Appointments for live tarot readings must be canceled at least 24 hours in advance to be eligible for rescheduling. Failure to attend a scheduled reading without proper cancellation will result in forfeiture of the service fee.



5. Intellectual Property


5.1 Website Content


All content on our Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is our property or the property of our content suppliers and is protected by international copyright laws.


5.2 Tarot Reading Content


The content of individual tarot readings is provided for your personal use only. You may not reproduce, distribute, or commercially exploit the content of your readings without our express written permission.


5.3 Restrictions on Use


You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from our Website without our prior written consent.



6. User Conduct


6.1 Acceptable Use


You agree to use our Website and services only for lawful purposes and in accordance with these Terms. You agree not to use our services to harass, abuse, or harm another person, or in a way that infringes someone else's rights.


6.2 Prohibited Activities


You are expressly prohibited from:


  • Using the Website for any illegal purpose
  • Submitting false or misleading information
  • Impersonating another person
  • Harassing or threatening our tarot readers or other users
  • Asking questions about third parties without their consent
  • Repeatedly requesting readings on the same matter
  • Using automated systems to access or interact with our Website

6.3 Consequences of Violations


We reserve the right to terminate your access to our Website and services immediately, without prior notice, if we determine in our sole discretion that you have violated these Terms.



7. Disclaimers


7.1 Accuracy of Readings


While we strive to provide insightful and meaningful tarot readings, we cannot guarantee the accuracy or reliability of any information provided. Tarot readings involve interpretation and are subjective by nature.


7.2 Non-Professional Advice


Our tarot readings are not substitutes for professional advice. We do not provide medical diagnosis, legal counsel, financial advice, or psychological therapy. You should always consult qualified professionals for such matters.


7.3 Future Events


Tarot readings that address potential future events should be understood as possibilities rather than certainties. We do not claim to predict the future with absolute certainty, and you should not make important life decisions based solely on a tarot reading.


7.4 Website Availability


We do not guarantee that our Website will be available at all times or that it will be error-free. We may suspend access to the Website for maintenance or updates without prior notice.



8. Limitation of Liability


8.1 Extent of Liability


To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, our Website or services.


8.2 Damages Exclusion


In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our Website or using our services during the three months preceding your claim.


8.3 Force Majeure


We shall not be liable for any failure to perform our obligations if such failure is due to factors beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, or internet service disruptions.



9. Privacy Policy


9.1 Data Collection


We collect and process personal information as described in our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.


9.2 Privacy Policy Integration


Our Privacy Policy is incorporated into these Terms by reference. Please review our Privacy Policy carefully to understand our practices regarding your personal information.



10. Changes to Terms


10.1 Right to Modify


We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on our Website.


10.2 Notification of Changes


We will make reasonable efforts to notify users of significant changes to these Terms, but it is your responsibility to check these Terms periodically for changes.


10.3 Continued Use


Your continued use of our Website following the posting of changes to these Terms constitutes your acceptance of those changes.



11. Governing Law


11.1 Applicable Law


These Terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles.


11.2 Jurisdiction


Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.


11.3 Dispute Resolution


Before filing a claim against us, you agree to try to resolve the dispute informally by contacting us. If a dispute cannot be resolved informally, you and we agree to resolve any dispute through binding arbitration in accordance with the Arbitration Act 1996 rather than in courts of general jurisdiction.



12. General Provisions


12.1 Entire Agreement


These Terms constitute the entire agreement between you and us regarding the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us.


12.2 Waiver


Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.


12.3 Severability


If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.


12.4 Assignment


You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights under these Terms without your consent.



13. Contact Information


If you have any questions about these Terms, please contact us at:


Email: support@taro-hera.com
Telephone: +447440961277 (UK)
Company: Profit Group 1917 LTD, Company number 12376150
Adress: 71-75 Shelton Street Covent Garden, London WC2H 9JQ, UK
Response Time: We aim to respond to all inquiries within 48 business hours